I've been fuming since last week and decided to do something about it. I wrote a letter to the President this morning- no, not President Obama but the President of my bank.
Last week I had a minor slip-up in my checking account. This has rarely happened to me since I opened this particular account back in 1992, when the bank opened it's doors.
Mind you, through the years, I've paid a monthly $10 service fee long after most banks were offering free checking. I only got them to discontinue this on my account last year. I can use that $120 per year much more than they.
Anyhoo, the bank charged me a $30 fee even though my paycheck was already posted in the upcoming transactions column and was "there." I called and explained that $30 to me right now might as well be $30 million. They wouldn't budge- explained to me that "even the banks have fallen upon hard times and been losing money." Really?? Gosh, that is not what I've been reading this past year.I also got a little "don't write a check until you have the money in there" pep talk from the young buck who's young enough to be my son who is in charge of customer service. Hey, thanks, Dave! I wasn't aware that I should have actual MONEY in there before I write a check!
I was going to let it go but the more I thought about it over the week-end, the madder I got.
I composed a nice but very brief letter to the bank President this morning. He is also an attorney so will probably laugh and toss it in the waste basket but at least it made me feel better.
You would think that the banks would try a little harder in times like these to keep their long-time customers . I would also like to think that someone in the system has some compassion. May be a pipe dream on my part but I'll write another post if I get the fee refunded. If I don't, I may have to toilet paper the trees in front of the bank one late evening.
Monday, March 22, 2010
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1 comments:
Did you think about mentioning the name of the bank? I usually feel much better after venting but sometimes the guilty need to be outed.
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